This warranty does not cover misuse, unauthorized modifications or repairs, and external causes such as acts of nature. This Warranty does not apply to damage caused by accident, abuse, misuse or modification of the Product. This warranty excludes without limitation any scratching or surface damage to any product.
We at Batchelor Business Machines will always work hard to solve any problem you might have with one of our products. If you feel you have a problem with one of our machines first call us at 800-571-0071. Often we can solve your problem over the telephone. If your typewriter does need to be shipped for repair it needs to be properly wrapped to prevent any shipping damage. We recommend that you insure the package against damage (we insure all the machines we ship, since the shipping companies handle a lot of packages, and cannot take the time to carefully move large packages). For safest shipping the machine should be shipped in the original box, with the machine fastened and padded the same way it was sent to you. We cannot be held responsible for shipping damage.